I renewed my subscription, but I can’t add (extra) accounts. What’s up?

In order to avoid complicated calculations must be performed to calculate the rates for the new accounts, the accounts can only be purchased again when the subscription is changed or renewed. In the menu My subscription you can find from which date you can order new accounts. Do you need your accounts on a shorter notice? Please let us know, we’re here to help you at the ZooEasy Online helpdesk.