To optimize our services and our customers’ user experience, we are constantly investing in our business. For example, we keep our server farm up to date to maintain speed, security and disk space. We also invest in our staff to improve the quality of our services where needed. To make this possible, we’d like to inform you in this message about the price increase of on average 6.9% that we will implement from January 1, 2025. This is in accordance with our General Terms and Conditions (Article 8, paragraph 7) in which we indicate to increase prices annually according to the index figure published by the Central Bureau of Statistics Netherlands (CBS).
Changes in subscriptions and accounts
Below is the overview of the old and new prices. All prices are based on a monthly subscription and include VAT. Do you have an annual subscription? Then you get a 20% discount on the total sum.
| Description | Old price | New price |
| Single user subscription | € 5,50 | € 5,90 |
| Multi user subscription | € 18,60 | € 19,90 |
| Unlimited subscription | € 296,50 | € 317 |
| Management account (*) | € 12,08 | € 12,91 |
| Breeder account | € 1,53 | € 1,64 |
| Read only account | € 0,65 | € 0,69 |
(*) This relates to additional accounts purchased.
Modules, services and annual maintenance fees
The above price change has also been implemented for the one-time and annual costs of modules and for the services we offer.
Effective date of price increase
The new prices are effective January 1, 2025. You can view your subscription costs by logging into ZooEasy Online. Then click on ‘My subscription data’ and choose ‘To extend’.
Do you have any questions? Please feel free to contact us.