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Support

Below you will find the frequently asked questions and instructions.
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Can I work with multiple species in one administration?
Can you take care of the migration from Stand Alone to Online for me?
How can I assign a status color to an animal?
How can I quickly search for the year of birth of an animal?
How can I start using Finance?
How can I switch to the Online version?
How do I add my own logo to ZooEasy?
How do I change the colours of ZooEasy?
How do I change the language?
How do I change the species of my administration?
How do I create a backup of my administration?
How do I create a budget category for Finance?
How do I create a budget category for Finance?
How do I hide a field I’m not using?
How do I import a ZooEasy Stand Alone database?
How do I set the currency for Finance?
I can’t save anything, how do I solve this?
I have made a mistake. How do I restore a backup?
I have multiple species in my Stand Alone licence. How do I import all this data into ZooEasy?
I imported my ZooEasy Stand Alone administration into ZooEasy. However, I do not receive an email that the import is finished.
Is it possible to load multiple Stand Alone databases into Online?
The inbreeding percentage says Recalculate or #CIRC, why is this?
There are animals on the list that have all died, but which I still own. How do I get these of the list?
What are the costs to switch to the Online version?
Will all data be taken over when I switch to the Online version?