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Support

Below you will find the frequently asked questions and instructions.
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Can I work with multiple species in one administration?
Can you take care of the migration from Stand Alone to Online for me?
How can I assign a status color to an animal?
How can I quickly search for the year of birth of an animal?
How can I start using Finance?
How can I switch to the Online version?
How do I add my own logo to ZooEasy?
How do I change the colours of ZooEasy?
How do I change the language?
How do I change the species of my administration?
How do I create a backup of my administration?
How do I create a budget category for Finance?
How do I create a budget category for Finance?
How do I hide a field I’m not using?
How do I import a ZooEasy Stand Alone database?
How do I set the currency for Finance?
I can’t save anything, how do I solve this?
I have made a mistake. How do I restore a backup?
I have multiple species in my Stand Alone licence. How do I import all this data into ZooEasy?
I imported my ZooEasy Stand Alone administration into ZooEasy. However, I do not receive an email that the import is finished.
Is it possible to load multiple Stand Alone databases into Online?
The inbreeding percentage says Recalculate, why is this?
There are animals on the list that have all died, but which I still own. How do I get these of the list?
What are the costs to switch to the Online version?
Will all data be taken over when I switch to the Online version?