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Customers 2.469 | Accounts 8.604 | Animals 6.082.123

How can users contact the administrator?

The step-by-step plan is as follows:

There are different places in ZooEasy where you can find the link to E-mail the administrator. For example on the detail screen of an animal, breeding pair or contact. In this screen we will contact the administrator about the details of a contact:

1. Click the menu Contacts
2. Choose a contact
3. Click E-mail the administrator

In the following pop-up screen the subject will be the name of the contact.

4. Type your question or remarks in the entry field
5. Place a checkmark in the box Send a copy to myself if you want to receive a copy in your e-mail
6. Click the button Send

From ZooEasy an e-mail is now send to the administrator of the database. The title will always be the name of the contact where the user clicked on E-mail the administrator. The administrator is the person that is registered as administrator in our files. The e-mail address that the user used to login is the e-mail used for the mail. When you put a checkmark next to Send a copy to myself, you should receive one. It can take a couple of minutes, but please do check your spam folder too as it may be delivered in there.

The explanation is meant for the level: Starter

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