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Customers 2.469 | Accounts 8.604 | Animals 6.082.123

How do I extend my subscription?

The step-by-step plan is as follows:

1. Click the menu My subscription data
2. Click To extend
3. Choose, for example, Extend with 1 year
4. Click Proceed
5. Enter or check your personal data.
6. Click Pay and follow the payment instructions

As soon as we receive your payment, your subscription will be extended. In some cases this can take up to 3 business days, so make sure you extend on time.

Already to late with extending? Don’t worry, we’ll keep your data safe for some time. You won’t be able to log in to your database again, but you will still be able to login to My subscription data. As soon as you extend you will regain access to your data.

The explanation is meant for the level: Starter

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