When you already have created an administration, or if you’re registered as the manager of an administration, you can’t apply for another administration with the same email address on this automatic form. We did receive your request. You can contact the helpdesk via support@zooeasy.com for more information.
You can’t change it yourself, but we like to help you if you are the registered admin of the administration! Send us an email with your current administration name and the new title. We’ll change it for you.
If you would quit ZooEasy or let your subscription expire, the database will be deleted automatically after 1 month. You will always get a personal message when your subscription is expired. Tip 1: export your data before you’ll quit ZooEasy. This way you can always keep your own records. Tip 2: has your account expired […]
We have no notice when you would like to stop with ZooEasy. You don’t have to take action, but just stop paying your subscription. This will end automatically at the end of your subscription period.
1. Open your browser 2. Go to www.zooeasy.com 3. Click Contact 4. Enter your Name, Phone number and E-mail in the appropriate fields 5. Fill in the Subject of your question 6. If your question is not about ZooEasy, click the dropdown of About and choose the appropriate helpdesk 7. Describe your question under Message […]
1. Open ZooEasy Stand Alone 2. Check to make sure you have version 13.05. If not, you can download it from https://www.zooeasy.com/standalone-en/. When you already have a licence for version 13, choose the Update. When you have version 12 or lower, download the demo by choosing the full version. 3. Make sure that you only […]