Unfortunately we do not reimburse subscription money. We have installed a free trial month to prevent you buying something you do not want to use. This month gives you the time to practice, test and decide if you want to continue. If you have paid for a year, your subscription will end automatically. There’s nothing […]
ZooEasy Online is not yet suitable for use at a petting farm. There are still some important functions missing for a petting farm such as the logbook and cashbook. This will be developed which means that ZooEasy Online can also be used for petting farms. It is important that you then have to work with […]
If you switch to a more expensive subscription, your data will always be taken over. Only if you want to go back to a forever free subscription is this only possible if you have no more than 25 animals.
This can happen if you have inadvertently initiated 2 or more payment orders. Our payment system only accepts payment of the last payment order. If you suspect this is the case, follow the steps below. We will then refund the payment so that you can initiate a new payment. The method is as follows: 1. […]
If you want to start using ZooEasy, you can first register for a free trial month. After this month you can then decide to extend the subscription. You can register via this page: https://www.zooeasy.com/sign-up/ If you want to start working with ZooEasy as an organization, then contact us via https://www.zooeasy.com/contact/ We will then send a […]
Yes you can! All you have to do is to log in to ZooEasy Online again. You will then only see the menu My subscription. The explanation to extend your subscription can be found here.