If you want to start using ZooEasy, you can first register for a free trial month. After this month you can then decide to extend the subscription. You can register via this page: https://www.zooeasy.com/sign-up/ If you want to start working with ZooEasy as an organization, then contact us via https://www.zooeasy.com/contact/ We will then send a […]
For this, contact the ZooEasy helpdesk.
We have no notice when you would like to stop with ZooEasy. You don’t have to take action, but just stop paying your subscription. This will end automatically at the end of your subscription period.
It is possible that multiple administrations are present at the server, waiting to be loaded. At the end of the import process you receive a number related to that queue. Another cause may be the amount of photographs and/or documents in your administration. The scale of your administration can be another cause. Next to that […]
When you already have created an administration, or if you’re registered as the manager of an administration, you can’t apply for another administration with the same email address on this automatic form. We did receive your request. You can contact the helpdesk via firstname.lastname@example.org for more information.
You can’t change it yourself, but we like to help you if you are the registered admin of the administration! Send us an email with your current administration name and the new title. We’ll change it for you.