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Status update for ZooEasy Stand alone users

Date: March 12, 2020

We stopped selling the ZooEasy Stand Alone version since last year. From that moment on we only sell the ZooEasy Online version. From the 1st of June 2020, support for users of the Stand Alone version will also stop. This means for users of the Stand Alone version, that a number of things will change from that date. That is why we inform these users about the coming months with this message. Do you use the Online version? Then this message does not apply to you.

What will happen in the coming months?

  • In May 2020 we will inform you personally to switch to the Online version.
  • From the 1st of June 2020, the Stand Alone version is no longer supported by our help desk. Questions asked to our help desk will no longer be processed.
  • In the coming months, our development team is busy adding improvements to the Online version. Do you want to know what we are doing? Then click on our roadmap where we list all the improvements.

What should I do exactly?

  • Do you use version 13.05? Then you can continue to work with the program (**).
  • Do you use versions 13.01 to 13.04? Then you can download the free version 13.05. Please note: these four earlier versions no longer check whether you have a legal version (*)
  • Do you use version 10, 11 or 12? You will receive an error message from the 1st of June 2020 and you will no longer be able to work with the program (*). You should then have to switch to version 13.05 before the 1st of June 2020.
  • Do you use version 9 or lower? Then you can continue to work with the program (**)

What can I do with the ZooEasy Online version?

We would like to continue to help you with our product. That is why we are going to further develop ZooEasy Online so that you can switch seamlessly.

  • From May 2020 ZooEasy Online can do almost everything that your current program can do. 
  • You switch to the Online version without data loss.
  • With ZooEasy Online you can log in to your database securely, anytime and anywhere. At home, with friends or during a show.
  • Your data is always safe. 
  • Updates are free and immediately visible in your online environment.

We have made a short video about the Online version, which you can view here!

Will you help me with the switch to the Online version?

Of course! As soon as you are personally informed by us in May 2020 that you can switch, our help desk staff will be ready to help you. We have made a simple step-by-step with a video that you can already watch here

Can I do something already now?

You can continue to use ZooEasy Stand Alone for the time being. In May we will inform you by e-mail how you can switch to the Online version before the 1st of June. 

What are the costs for switching to the Online version?

If you want to switch, the costs are € 48 per year incl. VAT. However, the Online version does not currently offer the same functionality as the Stand alone version. The following components are still missing, among others: Cashbook, Logbook, Measurements, Documents. See our roadmap in which we have indicated which functionality we will develop in the coming months.

Will all data be migrated when I switch to the Online version?

Yes, all data is migrated. However, not all functionalities from the Stand alone version are already available in the Online version. We are going to work hard in the coming months to add these functionalities too.

Any questions?

Do you have any questions or would you like help to switch immediately to ZooEasy Online? Then please contact us.

 

(*) The reason for this is that from the 1st of June 2020 we will permanently remove our servers from which you, as a Stand-alone user, connect every month. Because this connection can no longer be established, there will also no longer be a check on the validity of your license, with the result that the program will end up in a demo mode. You cannot add any more data in demo mode.

(**) You will no longer receive help desk support from the 1st of June 2020. However, you can continue to use this version indefinitely as long as your operating system supports this.