We stopped selling the ZooEasy Stand Alone version since last year. From that moment on we only sell the ZooEasy Online version.
We have indicated in previous messages that we would stop the helpdesk support on the ZooEasy Stand alone version as of 1 June 2020. However, partly due to the Corona measures, we have not yet completed all important functions, as a result of which some of the users cannot switch without data loss. The following important functions are still missing:
Are you not using (part of) this functionality? Then you can switch earlier. After each number we have indicated when the functionality will be available in the ZooEasy Online version. In order to give all users enough time to make a choice, we decided to extend the helpdesk support on the ZooEasy Stand alone version until December 31, 2020.
We also indicated in previous messages that we will make our servers unavailable from 1 June 2020, so that users of the v10, v11 and v12 could no longer work with the Stand alone version. We have decided to abandon this so that everyone can continue to work with the Stand alone version.
We would like to continue to help you with our product. That is why we are going to further develop ZooEasy Online so that you can switch seamlessly.
We have made a short video about the Online version, which you can view here!
Of course! As soon as you are personally informed by us in May 2020 that you can switch, our help desk staff will be ready to help you. We have made a simple step-by-step with a video that you can already watch here.
You can continue to use ZooEasy Stand Alone for the time being. In May we will inform you by e-mail how you can switch to the Online version.
If you want to switch, the costs are € 48 per year incl. VAT. However, the Online version does not currently offer the same functionality as the Stand alone version. The previously mentioned 4 wishes are still missing and will be developed in the coming period.
Yes, all data is migrated. However, not all functionalities from the Stand alone version are already available in the Online version. We are going to work hard in the coming months to add these functionalities too.
Do you have any questions or would you like help to switch immediately to ZooEasy Online? Then please contact us.